There's a huge enthusiasm for collaboration and a fascination with the tools and platforms that enable it.
Which is great. Essential and exciting in fact. But midst the revolutionary fervour, it's easy to overlook governance. Not completely, of course, but to allow roles, responsibilities and accountability to blur in the excitement; to relax rigour in the quest for agility; and to permit a cultural slide into 'governance-lite' as the new default.
Unleash social without a complete and joined-up model of the enterprise - one that is owned and embraced by the business - and it's the stuff of CRO nightmares. Without the right process management platform in place, it's not just easier to incubate a black swan, it's quicker.
15 March 2013 Future BPM: The Enterprise Platform
29 June 2012 Process And The New World Of Risk Management