I've worked in performance improvement consulting and BPM for more than two decades. I've been at Nimbus (now a TIBCO company) since 2003. Currently I'm in a solution consulting role.
In the beginning, this blog was focussed on the overlap between two very dynamic worlds:
- BPM and perfomance improvement: the drive across all industries to standardise, improve and automate
- Sourcing and the virtualisation of the enterprise: the drive to create more flexible and lower-cost global services solutions leveraging outsourcing, offshoring and shared services.
In every case, the enterprise needs a single source of truth about its end-to-end business processes, as well as a robust collaborative framework for the design and implementation of change. It also needs to engage and support the process user, and all the other stakeholders, to ensure the adoption of change. These are the keys to sustainable transformation and continuous improvement.
Over the years, I've digressed into other fields, from ethics to the Process Hall of Shame. Most recently, I've wanted to focus on the future of work: how to make work meaningful. It's important for wellbeing - and more than wishful thinking since engagement lies at the heart of any program of sustainable improvement.
I hope you find this blog useful - and welcome comments and feedback.
PS I've adopted Oxford spelling for this blog. I'm a Brit writing from London. It's incongruous, I know, but I've been using US English simply because the readership is mostly US-based. Oxford spelling though seems solid enough - it's the style guide for the UN and its agencies - and a splendid compromise.
I will never knowingly pass on the name or contacts details of any subscriber to this blog without his or her consent. I say knowingly only because, technically, by using Google's Feedburner service to manage email subscriptions, I may already be sharing this information. But I will always endeavour to respect subscribers' privacy.
This is a personal blog, for which I take full responsibility. The views expressed here are not necessarily those of my employer.