'Can anyone recommend a good tool for process mapping and modelling?'
The latest LinkedIn discussion on process tools set me thinking.
The answer of course is that it all depends. What's a good car? It might be a seven-seater SUV or a Ferrari or a Smart Car - it all depends on what you need.
Here's my way of looking at it. It's not scientific and can't pretend to be unbiased. It's jottings over a cup of tea, and yes it probably is inspired by a Domino's menu.
Ten things that you might want in a process tool, and what they would lead you to choose.
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