Why exactly does process management matter in shared services and outsourcing? And what does good process management look like? How do you recognise it? Explain to me - in six minutes.
That was the challenge that we took on at a speed-dating session at SSOW in Amsterdam last week. We pitched to six groups of shared services and outsourcing professionals, the bell going promptly every six minutes for the change-round.
This video shows how we did it. Great fun! And in one of the groups, a member of the audience announced at the end that he was from Nestlé - and used Nimbus Control. Couldn't have scripted it better.
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